Customer Care

We know what it is like to shop on-line, sometimes there will be a need to ask a question. If we haven’t already answered the question with our product page guides then we hope that out FAQ page might. 

Before contacting us, please check your email (including spam/junk folders) for our order confirmation, despatch confirmation and tracking information (if the carrier service offers this facility). If the facility is available then you can track your parcel 24/7 by visiting the carrier’s website. 

If you still cannot find the answer that you are looking for then please use our contact page

Our Customer Care department is open from Monday to Friday between 9:00 am to 5:15pm and we promise to get back to you as soon as possible. If you have a product code or a sales reference then please use these in the subject line.