Order FAQ's
FAQ - Frequently Asked Questions
Buying motorsport equipment isn’t always straightforward. Specifications, regulations, sizing, delivery and compatibility can all matter — and getting the right equipment first time is important.
We’ve put together answers to some of the questions we’re asked most often. If you can’t find what you’re looking for, get in touch with the Race Rally Supplies team and we’ll be happy to help.
Orders & Products
Are all the products on Race Rally Supplies suitable for motorsport?
Products vary by application and specification. Where a product carries FIA, Snell or other recognised certification, the relevant approval is clearly stated in the product information.
Always check the regulations for your particular championship, event or vehicle before purchasing safety equipment.
How do I know which product is right for me?
If you’re unsure about a product, specification, size or compatibility, contact us before ordering. Our team has practical motorsport experience and can help you choose the right equipment for your application.
Do you sell genuine products?
Yes. Race Rally Supplies only supplies genuine products from established motorsport manufacturers and brands.
Are your products covered by a manufacturer's warranty?
Where applicable, products are covered by the manufacturer's warranty. Warranty terms vary between manufacturers and products.
If you experience a problem with an item, contact us and we’ll help you through the process.
Motorsport Safety & FIA Equipment
What does FIA approved mean?
FIA approval means that a product has been tested and certified against a specific FIA technical standard.
The exact standard matters. For example, FIA 8856-2018 applies to certain items of motorsport clothing and footwear, while FIA 8860 applies to high-performance helmets.
Always check that the certification of your equipment meets the regulations applicable to your event.
Does FIA approval mean a product is suitable for every form of motorsport?
No. FIA approval applies to a particular standard and product specification.
Championship and event regulations can impose additional requirements, so always check the current regulations governing your competition.
Can you help me check whether equipment is compliant?
We can help you understand the certification and specifications of the products we supply. However, the competitor remains responsible for ensuring that their equipment complies with the regulations of their particular event or championship.
Helmets
How do I choose the right motorsport helmet?
Helmet requirements vary depending on the type of motorsport, championship and regulations.
Consider the required certification, helmet type, communication requirements, HANS compatibility, fit and intended use.
If you’re unsure, contact us before purchasing.
Can I use a road motorcycle helmet for motorsport?
Not necessarily. Motorsport regulations can require specific helmet standards that differ from motorcycle or road-use approvals.
Always check the regulations for your event.
Do your helmets come with HANS anchors?
Where a helmet is supplied with factory-installed HANS/FHR anchors, this will be stated in the product specification.
If you’re unsure about a particular helmet, ask us before ordering.
Racewear & Racing Suits
What FIA standard should my racing suit meet?
Many modern FIA-regulated racing suits are certified to FIA 8856-2018, but the required standard depends on the regulations governing your event.
Always check the current regulations before purchasing.
Can I order a custom racing suit?
Yes. Race Rally Supplies offers custom motorsport racewear, allowing competitors and teams to create their own designs.
Custom products normally require additional time for design, approval and manufacture.
Can you help with racewear sizing?
Yes. If you’re unsure which size you need, contact us before ordering. We can help you work through the manufacturer's sizing information and recommend the most appropriate option.
Seats, Harnesses & Safety Equipment
How do I choose the right racing seat?
The correct seat depends on the vehicle, mounting arrangement, driver dimensions, intended use and applicable regulations.
If you’re replacing an existing seat, having details of your current installation can be particularly helpful.
Do racing seats come with mounting brackets?
This varies between products. Some seats are supplied as the seat only, while others may require separate side mounts, subframes or mounting hardware.
Always check the individual product specification.
How do I choose the correct harness?
Harness requirements depend on the vehicle, seat configuration, mounting points and competition regulations.
If you’re unsure which harness or mounting arrangement you need, contact us before ordering.
Do you supply fire extinguishers and fire suppression systems?
Yes. Race Rally Supplies supplies motorsport fire extinguishers and fire suppression systems from established manufacturers.
The correct system depends on the vehicle, installation and applicable regulations.
Delivery
Where do you deliver?
We deliver throughout the UK and can ship many products internationally.
International delivery options, costs and import requirements vary depending on the destination and product.
How quickly will my order arrive?
Delivery times vary depending on whether an item is in stock, available from a supplier or made to order.
Stocked products are normally dispatched as quickly as possible. If an item has a specific lead time, this will be indicated where possible.
Can I track my order?
Where a tracked delivery service is used, tracking information will normally be provided once your order has been dispatched.
Do you ship internationally?
Yes. We regularly supply motorsport equipment to customers outside the UK.
International orders may be subject to local taxes, duties or customs charges, which are the responsibility of the recipient unless otherwise stated.
Returns & Exchanges
Can I return an item?
Eligible products can normally be returned in accordance with our returns policy.
Some products, including personalised, customised or made-to-order items, may not be eligible for return unless they are faulty.
Please check our returns policy before sending anything back.
Can I exchange racewear or helmets if I order the wrong size?
For standard, unused products, exchanges may be possible subject to our returns policy.
Because correct sizing is particularly important for helmets, race suits and other safety equipment, we recommend contacting us before ordering if you are unsure.
Can I return a custom racing suit?
Custom and personalised products are generally made specifically for the customer and cannot normally be returned simply because you have changed your mind.
We therefore recommend carefully checking your measurements, specification and design approval before manufacture.
Trade Accounts
Do you offer trade accounts?
Yes. Race Rally Supplies works with motorsport businesses, teams, workshops and other trade customers.
If you regularly purchase motorsport equipment, contact us to discuss opening a trade account.
Can you supply teams and competition partners?
Yes. We can supply individual competitors as well as teams and larger motorsport programmes.
For larger requirements, custom racewear, repeat orders or team equipment packages, contact us directly.
Advice & Technical Support
Can I speak to someone before ordering?
Absolutely. If you’re spending serious money on motorsport equipment and aren't sure what you need, we'd rather you speak to us first than order the wrong product.
Contact the Race Rally Supplies team and we'll do our best to help.
Can you advise on competition regulations?
We can provide information about the specifications and certifications of the products we sell. However, regulations vary between championships and can change, so competitors should always refer to the current regulations issued by their governing body or event organiser.
I can't find the product I'm looking for. Can you get it?
Quite possibly.
If you’re looking for a particular motorsport product, manufacturer or specification that isn't currently listed on our website, contact us. We may be able to source it for you.
Still Have a Question?
Can't find the answer you're looking for?
Get in touch with Race Rally Supplies.
Tell us what you're building, racing or trying to achieve and we'll help wherever we can.